Use Revenue Impact
How the numbers are counted
The app follows HubSpot associations from what you linked to the customers behind it, and counts every deal once.
Customers
The distinct HubSpot companies behind the issue:
- companies linked to the issue;
- companies associated with a linked deal;
- companies associated with a linked ticket.
Linked open deal value
The sum of amount over the distinct open deals behind the issue:
- deals linked to the issue that are still open;
- the open deals of the customers above — unless an admin turns off “Count the open deals of linked customers”.
A deal is open while HubSpot's hs_is_closed is false. Won and lost deals never count here.
Linked ARR
The sum of the ARR property over the distinct closed-won deals of the customers behind the issue, plus closed-won deals linked directly. The ARR property is hs_arr by default; an admin can choose any number property of deals.
hs_arr needs line items
HubSpot fills hs_arr from recurring line items. If your deals have no line items, choose amount (or your own ARR property) in the settings.
Example
An issue links the company Nordic Outfitters and the deal Lumen Retail – Expansion.
| HubSpot deal | Company | Status | Amount | Counts as |
|---|---|---|---|---|
| Nordic – Enterprise renewal | Nordic Outfitters | Open | 48,000 | Open deal value |
| Nordic – 2026 subscription | Nordic Outfitters | Won | 24,000 | ARR |
| Lumen – Expansion | Lumen Retail | Open | 26,000 | Open deal value |
| Lumen – 2025 plan | Lumen Retail | Won | 12,000 | ARR |
Result: 2 customers, open deal value 74,000, ARR 36,000 (with ARR taken from amount).
What does not count
- Records the key cannot read (deleted, merged away, or outside the key's scopes) count as nothing and are marked “not found”.
- Contacts are not linked in this version.
- Amounts are summed in your HubSpot company currency, as HubSpot stores them; deals in other currencies are not converted.