Use Chatline

Jira Automation action

Chatline adds a Send Google Chat message action to Jira Automation. Any rule can post its own text to a connected space.

Add the action to a rule

  1. In Jira open Settings → System → Global automation (or the automation of a project) and create or edit a rule.

  2. Choose the trigger, for example Work item created or Work item transitioned.

  3. Add an action and search for Send Google Chat message.

    The first time, Jira asks to connect Automation to Chatline. Click Connect.

  4. Choose the space, and write the title, the message and an optional link.

  5. Click Next, then Save and enable (or Update).

The Send Google Chat message action: space, title, message and link
The action in the rule builder.
The message the rule posted, with the smart values filled in
What the space gets.

Smart values

Title, message and link accept Jira smart values. They are filled in when the rule runs.

Examples
{{issue.key}} moved to {{issue.status.name}} by {{initiator.displayName}}
{{issue.summary}} is due {{issue.duedate.shortDate}}
Release {{version.name}} is out: {{version.description}}
{{issue.url}}

The link becomes the Open in Jira button and must start with https://.

Who can use it

Anyone who can edit automation rules can pick a space; only Jira administrators can connect spaces. Messages from rules count like any other message in the space's delivery status.