Guides for Jira teams

Guide · Connect end of support

Zoom Notifications for Jira and the end of Connect: keep Jira updates in Zoom Team Chat

If your team gets Jira updates in Zoom Team Chat through Zoom's own app, here is what Atlassian's move away from Connect means for it, what to write down first, and how to move the notifications without a gap.

What is changing

  • Connect end of support is 31 January 2027. After that date Atlassian no longer supports Connect apps, and they may stop working as the platform changes.
  • Connect apps can no longer ship updates through the Marketplace since spring 2026.
  • Jira has started telling admins, and then users, when an installed app "might stop working soon".

Apps built on Forge, Atlassian's current platform, are not affected.

Is your Zoom app affected?

On the Atlassian Marketplace, Zoom Notifications for Jira by Zoom Video Communications is listed as a Connect app: its latest cloud version is 1.0.1-AC (the -AC ending marks Connect), released on 21 July 2019, as of November 2026. Two ways to check your own site:

  • In Jira, open Apps → Manage your apps and look for the "might stop working soon" notice next to Zoom Notifications for Jira.
  • Ask Zoom support whether a Forge version is planned. If one is coming, the simplest path may be to wait for it.

Nothing to export, but something to write down

The messages already in your channels stay there. What you lose with the app is the setup: which projects post to which channel, and which events. Write it down before you change anything.

Write down your current setup

  • Every Zoom Team Chat channel that receives Jira updates, and who relies on it.
  • For each channel: which projects or issues, and which events.
  • Anything people complain about today, such as too many messages or private comments showing up.

A calm way to switch

  1. Install the replacement next to the old app

    Both can run side by side. For a day, a channel may get each update twice.

  2. Connect one channel first

    Recreate its rules, then change a test issue and check the message arrives where and how you expect.

  3. Move the other channels

    One by one, from your list.

  4. Remove the old app

    Uninstall Zoom Notifications for Jira in Jira.

Choosing a replacement

  • Built on Forge, so you don't face the same move again.
  • Filters per channel, for example by JQL, so each team gets only its own issues.
  • Keeps restricted content out: comments limited to a role or group, internal notes in Jira Service Management, issues with a security level.
  • Groups updates, so a busy issue doesn't flood the channel.

Chatline for Zoom Team Chat (made by us, YTI Digital) is one option: it posts through Zoom's Incoming Webhook app, gives each channel its own JQL filter, bundles quick edits, adds sprint and release messages and a daily digest, and never posts restricted comments or internal notes. It runs on Forge. Its documentation covers the setup, and Jira notifications in Zoom Team Chat compares the ways to do it.