Terms of Service

These terms apply to Chatline for Discord ("Chatline"), a Jira Cloud app made by YTI Digital OÜ, a company registered in Estonia ("we"). They cover your organisation's use of the app ("you"). If you buy the app through the Atlassian Marketplace, the Atlassian Marketplace Terms of Use also apply. Where they conflict on purchasing, billing or refunds, Atlassian's terms win.

1. Licence

• While you hold a valid licence (including the free tier and trials), we grant you a non-exclusive, non-transferable right to use Chatline on the Jira Cloud sites it is installed on, for your internal business purposes.
• You may not:
  • resell or sublicense the app;
  • reverse engineer it beyond what the law allows;
  • use it to break the law or Atlassian's terms.

2. Your content

• Your Jira content and the settings you put into Chatline remain yours.
• Settings are stored in your Jira site's Atlassian Forge storage.
• Chatline posts the Jira changes you choose to the Discord channels you connect. You decide which channels, issues and changes, and you are responsible for who can read those channels and for the webhook URL you provide.
• The time reminder posts the names of people and the time they logged. Turn it on only for people who know about it, as your own policies and law require.
• We process your content only to run the app, as described in the Privacy Policy.

3. Availability and support

• Chatline runs on Atlassian's Forge platform. Its availability depends on Atlassian and on Discord, including the limits Discord sets on incoming webhooks.
• We provide email support at support@yti.digital on business days (Monday–Friday, 9:00–18:00 Estonian time). We aim to reply within one business day.

4. Changes

• We may update the app, for example to fix bugs, improve features, or follow platform changes.
• We may update these terms. Material changes will be announced on this page with a new date. Continued use after the change means you accept it.

5. Fees

• Paid plans are billed by Atlassian through the Atlassian Marketplace, at the prices shown on the listing.
• If a licence lapses, nothing is posted and your settings are kept. Posting resumes when the licence is active again.

6. Warranty disclaimer

The app is provided "as is". To the extent permitted by law, we give no warranties, express or implied, including fitness for a particular purpose and uninterrupted or error-free operation. Chatline is a notification tool: do not rely on it as the only way to learn about critical changes.

7. Liability

• To the extent permitted by law, neither party is liable for indirect, incidental, special or consequential damages, or for lost profits, revenue or data.
• Our total liability under these terms is limited to the amount you paid for Chatline in the 12 months before the claim.
• Nothing here limits liability that cannot be limited by law.

8. Termination

• You can stop using the app at any time by uninstalling it.
• We may suspend or end access if you materially breach these terms.
• After uninstall, Atlassian deletes the app's data according to its Forge data retention policy.

9. Governing law

• These terms are governed by the laws of Estonia.
• Courts in Tallinn, Estonia have jurisdiction, unless mandatory consumer law says otherwise.

Contact

YTI Digital OÜ, Estonia — support@yti.digital

Discord is a trademark of Discord Inc. Chatline is not affiliated with or endorsed by Discord.